On this page you will find reviews on the company American Standard Moving & Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating American Standard Moving & Storage – 3.1 (calculated based on 370 reviews).
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Horrible ! Dont Use ! They Lie! They are Brokers Not Movers.
This company is not the actual movers. They are a broker. They lied to me and said they were the moving company, then sub contracted to another company that I did not research. Was the most horrible experience. Movers did not show up till 1:00 in the Am. I was promised I would have my stuff from CA to NY in 2 to 3 weeks. Did not receive for until Two months later. I was promised I would be able to speak to the guy I booked during my whole moving experience. "William and Jason" both gave me there cell number and emails. I was texting and emailing when I was in desperate situation and no one ever answered or responded to this day. I am putting a claim in to better business bureau and consumer affairs. You go with your gut to trust people and than they screw you.. And when I finial received my belongings My 50” TV screen was smashed, my microwave glass was shattered and my Large Cat tree was destroyed…Terrible.
Recommended to all!
I must say that the American Standard Moving & Storage
Customer service is superb. They are very affordable compared to the other companies I got quotes from the American Standard Moving & Storage at the most reasonable rates. I am so impressed with the American Standard Moving & Storage.
Great experience!
Michele & Daniel and K are amazing. Very friendly, fair, honest and accommodating. They worked so hard to do whatever was needed to get the job done well, on time and affordably. I recommended the American Standard Moving & Storage services to all.
Horrible experience.
HORRIFYING is the only word to describe the experience. My belongings are completely destroyed beyond repair. I’m so incredibly heartbroken over the total disregard and lack of respect this company has for their customers belongings. Please save yourself from the pain and grief this company will leave you with.
Never moving without them again!
Michele and Ben showed up, on time, and after calling to say they were on the way, as promised. They were very friendly, and very communicative throughout the whole process. They also treated my antique furniture as though it was their own, which was a huge relief.
Phenomenal job!
Great movers had 2 guys move my stuff about 90 miles. They took great care with all of my belongings and did it in quick amount of time. We will definitely be using them again!
Horrible Experience!
They are not a moving company. They are a brokerage, which means they subcontract your move to a third party. They drastically underestimate your cost to move to get your business. They communicate in terms of cost per weight (which sounds great), but then charge per cubic feet, so you owe A LOT of money at the time of the move. REPEAT, YOU WILL OWE A LOT OF MONEY AT THE TIME OF THE MOVE. Also, I didn't know when they were loading my belongings until the day before the move and they have up until 5 days to actually move your belongings. Ultimately, the final cost was on par with other moving companies, but the inconvenience and deceitfulness is not worth the hassle.
Great !
Very responsible attitude! Arrived on time and did everything carefully and fast. Rewarding professional experience! Communication before and during was prompt and clear, and all of my things were moved in without incident. Friendly and reasonable staff. If I ever need a moving company again, I definitely know who to call!
Well done!
Overall the guys worked hard and I never doubted for a second that they were giving me maximum effort. The pricing was great and the crew that dispatched for the move was professional and timely. It was well worth the money because of what it saved our backs! Thanks and I will definitely recommend you guys!
Great experience!
They offered high quality service for a reasonable price, and they were VERY careful with my stuff - no damage. The movers were careful not to mark or damage any of the walls, floors, rugs, etc in both the home I was moving out of and the home I was moving into. In less than 2 hours, the movers quickly and efficiently had everything moved and placed exactly where I wanted it. I would I hire American Standard Moving & Storage again if I needed to move.
Good job!
Before booking American Standard Moving & Storage, make sure you tell them your exact inventory. Based on my stuff. They sent me a big van which surprised me at first but the guys were able to fit my two bed apartment stuff inside that van, so I must say that the movers know their work and they make sure to do their best. I recommend. I am super grateful to them. Highly recommended.
Excellent!
Working with American Standard Moving & Storage was great; they made a stressful cross-country move as easy as possible. Everyone I dealt with during the whole moving process was always completely professional, and extremely helpful. Overall, I was extremely happy with American Standard Moving Storage, and highly recommend them.
I would highly recommend them for any future move!!
By far the best moving company we have used, they were punctual, patient and very respectful. They did not break or damage anything and they waited until we unpacked all the wardrobe boxes. They even helped with the packing and that was not part of the deal. They assembled everything.
Avoid These People.
DO NOT USE THESE PEOPLE!
Bait and switch tactics!
Dodge calls. Don't answer emails.
I still don't have my things. Time frame has come and gone for delivery. Cross country move.
When I booked my move, the sales person and I walked through the process, did an initial inventory that he told me.. "lets just get close, identify the big items, and we can estimate the smaller ones"..
Ended up with about 90 items.
He calls back the week of my move, we go through it again now that we have items packed and a better idea of what we are moving.
Some things have gone, some have been added, but we still land around the 88 item mark.
Movers show up (completely different company..by the way) American farmed us out to some random movers.
The foreman takes a look around and counts items and ends up with DOUBLE the number.
In the initial count you say, I have 2 queen beds and frames. this gets counted at a total of 4. But when the movers show up this gets counts as a total of 10.
I.e. 2 headboards, 2 footboards, 4 side rails, 2 mattresses.
Same thing happened with our tables, desks, and other items.
So, all in all, our move cost double what we had been quoted. Being stuck as we were leaving about 10 hours later, we agreed.
Here we are more than 3 weeks later and past the delivery window.. our items still have NOT even left the original destination. Again, this is a CROSS COUNTRY MOVE.
I call American Standard and they say, NOPE, you need to call this other place.
I call the other place and get ahold of someone the first time I call. They said they need to call dispatch and give me a call back..
No call ever comes.
I try to call back, and it goes straight to VM. Time and time again..straight to voicemail.
We call from my wifes phone and VOILA they answer!! But they say the same thing, we need to call dispatch and will call you back.
OF COURSE NO ONE CALLS.
If our items ever show up it will be at least 5 weeks without our items.
If they ever show up.
I have used movers before for both long haul and short haul moves and this is INSANE!!
I know why they make you pay with cash when they pick your stuff up and drop it off.. so you can't dispute it with your CC company.
SCAM ARTISTS.
AVOID THESE PEOPLE.
Very nice!!
They gave me the estimate in just 15 minutes and the cost remained constant. The movers showed up instantly, 10 minutes early, worked proficiently and competently. I liked their flexible scheduling and friendly services. I would use this company in a minute if we ever move again.